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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Krystal Beeler

February 6, 2026

5  out of  5
rating by Krystal Beeler
"Chey was very helpful and answered all my questions"
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Christopher Morrison

February 5, 2026

5  out of  5
rating by Christopher Morrison
"Great place. Fast service and polite staff. Chey was very knowledgeable and kind. Thanks for bearing with me!!!"
We responded:
"Christopher, thank you for the 5-star review! I’m glad you had a great experience and that Chey’s knowledge and kindness stood out. Providing fast service while taking the time to be patient and respectful is something we take seriously at Jake Gerdes State Farm. We appreciate you choosing our agency for your auto insurance, home insurance, or renters insurance needs. Chey and the rest of the team are always here whenever you need assistance. — Jake Gerdes"
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Juan Ordonez

February 4, 2026

5  out of  5
rating by Juan Ordonez
"Spoke with Chey today and got me back in the system in less then 5 and insured again great staff and excellent customer service from them always good service. Thank you State Farm staff and service"
We responded:
"Juan, thank you for the 5-star review! I’m glad Chey was able to get you back in the system and insured so quickly. Fast turnaround and excellent customer service are exactly what we aim for at Jake Gerdes State Farm. We appreciate your continued trust in our team for your auto insurance and coverage needs, and we’re always here if you need help with updates, questions, or future policy reviews. Thanks again for the kind words! — Jake Gerdes"
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Aj Glassburn

February 4, 2026

5  out of  5
rating by Aj Glassburn
"State Farm is the best."
We responded:
"AJ, thank you for the 5-star review! I appreciate the kind words and your trust in State Farm and our agency. At Jake Gerdes State Farm, we’re committed to providing reliable service and dependable coverage for auto insurance, home insurance, renters insurance, and life insurance. Thanks again for choosing us—we’re always here if you need anything. — Jake Gerdes"
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Ashley Shank

January 31, 2026

5  out of  5
rating by Ashley Shank
"We recently switched to State Farm and Chey helped us through the whole process. She was extremely helpful and knowledgeable and answered any questions we had. She was not pushy or rushing us to make any decisions. I recommend to ask for her!!"
We responded:
"Ashley, thank you for the 5-star review and for the recommendation! I’m glad Chey was able to guide you through the switch to State Farm, answer your questions, and make the process comfortable without any pressure. Taking the time to explain options and let customers decide at their own pace is how insurance should be done. We appreciate you choosing Jake Gerdes State Farm for your auto insurance, home insurance, or renters insurance needs. Chey and the entire team are always here if you need anything moving forward. — Jake Gerdes"
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Cynthia Carney

January 31, 2026

5  out of  5
rating by Cynthia Carney
"I had a great experience working with Chey Anderson. She was knowledgeable, responsive, and took the time to clearly explain my options without any pressure or confusion. She made the process of reviewing and updating coverage straightforward and easy, and I felt confident that she was genuinely looking out for my best interests. It’s refreshing to work with someone who is professional, patient, and actually follows through. I highly recommend Chey Anderson to anyone looking for dependable, honest insurance guidance."
We responded:
"Cynthia, thank you for the incredible 5-star review! I’m really glad Chey took the time to walk through your coverage options clearly and without pressure. A thorough insurance coverage review should feel straightforward, honest, and focused on your best interests—and that’s exactly what Chey delivers. At Jake Gerdes State Farm, we pride ourselves on dependable, transparent guidance for auto insurance, home insurance, renters insurance, and life insurance. Your trust and recommendation mean a lot to us, and we truly appreciate the opportunity to work with you. — Jake Gerdes"
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Jessica Buzzard

January 30, 2026

5  out of  5
rating by Jessica Buzzard
"Chey was amazing updated and corrected our policy and saved us 40% a month!!!"
We responded:
"Jessica, thank you for the fantastic 5-star review! I’m glad Chey was able to review your policies, make the needed updates, and help you save around 40% per month while improving your coverage. A good insurance policy review can make a huge difference when it comes to both protection and price. We appreciate you trusting Jake Gerdes State Farm with your auto and home insurance needs, and our team is always here anytime you’d like to review coverage or have questions in the future. — Jake Gerdes"
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Stanton Davis

January 28, 2026

5  out of  5
rating by Stanton Davis
"Chey was terrific. Very grounded and real. Very patient with my tons of questions. Excellent experience."
We responded:
"Stanton, thank you for the 5-star review! I’m glad Chey provided a patient, down-to-earth experience while walking you through your auto insurance coverage and answering all of your questions. Clear explanations and honest guidance are a big part of how we help customers feel confident in their insurance decisions. At Jake Gerdes State Farm, we focus on personalized service and reliable support for car insurance, home insurance, renters insurance, and life insurance. We appreciate your trust and are always here whenever you need assistance or a coverage review. — Jake Gerdes"
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ali hasan

January 27, 2026

5  out of  5
rating by ali hasan
"Jake was great and worked around my busy schedule to get the better deal done."
We responded:
"Ali, thank you for the 5-star review! I’m glad we were able to work around your schedule and get everything taken care of smoothly. Chey did a great job making sure you ended up with a better deal and coverage that made sense for you. At Jake Gerdes State Farm, we know flexibility matters, and we work hard to make auto insurance and other coverage options easy—even with a busy calendar. I appreciate you choosing our agency and trusting our team. — Jake "
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Leighton Munoz-Ripley

January 27, 2026

5  out of  5
rating by Leighton Munoz-Ripley
"Got me insured and was a quick and easy process"
We responded:
"Leighton, thank you for the 5-star review! I’m glad we were able to get you insured quickly and make the process easy. At Jake Gerdes State Farm, we focus on fast, straightforward service for auto insurance, renters insurance, and home insurance without the hassle. I appreciate you choosing our agency, and we’re always here if you need anything down the road. — Jake Gerdes"
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Amy Brown

January 25, 2026

5  out of  5
rating by Amy Brown
"Chey was very patient and professional with every interaction we had. She was also able to save me money and stay within the budget I needed. She listened carefully and was sure that all information provided to her was accurate. I highly recommend to anyone looking for a professional team, affordable rates, and kindness. Thanks State Farm & Chey HUGS"
We responded:
"Amy, thank you so much for the 5-star review and the kind words! I’m really glad Chey took the time to listen carefully, stay within your budget, and make sure everything was accurate from start to finish. That patience and attention to detail are exactly what help us deliver truly affordable insurance without sacrificing coverage. At Jake Gerdes State Farm, we believe professionalism and kindness should go hand in hand—whether we’re helping with auto insurance, renters insurance, or home insurance. I appreciate your recommendation more than you know, and Chey and the entire team are always here when you need us. Thanks again! 🤗 — Jake Gerdes"
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Jennifer Spooner

January 23, 2026

5  out of  5
rating by Jennifer Spooner
"Miranda was great, she was able to save us over $150 a month on our car insurance and another $70 on our homeowners policy. She was very friendly and attentive. She listened to our needs and got us switched over right away."
We responded:
"Jennifer, thank you so much for the 5-star review! I’m glad Miranda was able to listen closely to your needs and move quickly to get everything switched over. Saving over $150 per month on car insurance and an additional $70 on your homeowners insurance is a huge win, and I’m happy we could deliver both better value and attentive service. At Jake Gerdes State Farm, we focus on customized auto and home insurance solutions that actually make sense for your household—not one-size-fits-all policies. Thank you for trusting our agency, and please don’t hesitate to reach out if you ever want a coverage review or have questions in the future. — Jake Gerdes"
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kathy Johnson

January 22, 2026

5  out of  5
rating by kathy Johnson
"Very friendly and answered all questions I asked within minutes. Saved me $75 a month and got lower deductible and good medical coverage. I never had either with Progressive!!! Thank you Jake and Chey!!!"
We responded:
"Kathy, thank you so much for the 5-star review! I’m glad Chey was able to respond quickly, answer all your questions, and help you save $75 a month while improving your coverage. Lower deductibles and stronger medical coverage on your auto insurance can make a huge difference, and I’m happy we could put that together for you. Helping customers move from other carriers and truly understand what they’re getting—without surprises—is something we take pride in at Jake Gerdes State Farm. Thank you for trusting Chey and me with your insurance, and we’re always here if you need anything going forward. — Jake Gerdes"
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Andrew Grant

January 21, 2026

5  out of  5
rating by Andrew Grant
"I needed to switch to a cheaper auto policy. I spoke to Chey and she was amazing! Helped me bundle all my vehicles and made the process seamless. I will definitely reach out to her if I need anything in the future."
We responded:
"Andrew, I appreciate you taking the time to leave a 5-star review. I’m glad Chey was able to simplify the process, bundle your vehicles, and help lower your auto insurance costs without any hassle. That kind of smooth, straightforward experience is exactly what we aim to provide. Thank you for choosing Jake Gerdes State Farm and for trusting us with your coverage. We’re always here whenever you need help or want to review your policies. — Jake Gerdes"
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michael thomasa

January 21, 2026

5  out of  5
rating by michael thomasa
"My experience was very good with your people they treated me kindly friendly and will experienced I will continue doing business with you"
We responded:
"Michael, thank you for the 5-star review! I’m really glad to hear our team treated you with kindness and professionalism and made your experience a positive one. Building long-term relationships and providing dependable guidance on auto insurance, home insurance, and other coverage options is something we take seriously at Jake Gerdes State Farm. I truly appreciate your continued trust and look forward to working with you for years to come. — Jake Gerdes"
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Susan Matter

January 21, 2026

5  out of  5
rating by Susan Matter
"Chey is amazing, I had so many things going on and she was patient and waited for me to have the time to call her back to get this all started and finished. She deserves a huge award for patience and kindness and understanding. They helped me when I needed the help with lowering my insurance and adding renters insurance with out breaking my bank account. The other insurance company I had couldn't help me lower my insurance even by adding my renters it went up . Thank you State farm for the help making it easier to get all my bills paid and insuring my apartment and car and leaving me some for food."
We responded:
"Susan, thank you for sharing this and for the 5-star review. I’m really glad Chey was able to meet you where you were, be patient with your schedule, and help you through everything at a time when you needed it most. That level of care, understanding, and follow-through is exactly what we strive for. Helping you lower your auto insurance while adding renters insurance—and doing it in a way that truly fits your budget—is what real coverage should look like. I’m grateful you trusted Jake Gerdes State Farm to insure your apartment and car, and even more thankful we could make things feel more manageable for you. Chey will love seeing your kind words, and we’re always here whenever you need support. — Jake Gerdes"
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Rhonda Ramme

January 19, 2026

5  out of  5
rating by Rhonda Ramme
"Very friendly easy to talk to the process from start to finish was easy thorough and quick"
We responded:
"Rhonda, thank you so much for the 5-star review! I’m glad to hear the entire process—from start to finish—was friendly, thorough, and quick. Making insurance easy to understand and stress-free is a top priority for us at Jake Gerdes State Farm. We appreciate you trusting our agency for your auto insurance, home insurance, renters insurance, or life insurance needs. If you ever have questions or want a coverage review, my team and I are always here to help. — Jake Gerdes, State Farm Insurance Agent"
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Lyle Althoff

January 16, 2026

5  out of  5
rating by Lyle Althoff
"Very pleasant to work with very knowledgeable"
We responded:
"Lyle, thank you so much for the 5-star review! I’m glad to hear you found our team pleasant to work with and knowledgeable. At Jake Gerdes State Farm, we focus on providing clear guidance and expertise for auto insurance, home insurance, renters insurance, and life insurance so you can feel confident in your coverage. I truly appreciate you choosing our agency, and we’re always here if you need anything in the future. — Jake Gerdes, State Farm Insurance Agent"
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Nikki C

January 16, 2026

5  out of  5
rating by Nikki C
"I highly recommend Jake Gerdes, State Farm Insurance in Sterling. I was looking for a better rate on my auto and home insurance. Chay Anderson was very helpful and professional in answering my questions. I ended up with a substantial savings. Thank you Chay and State Farm."
We responded:
"Nikki, thank you so much for the 5-star review and for recommending Jake Gerdes State Farm Insurance in Sterling! I’m glad Chey was able to answer all your questions and help you find better rates on your auto insurance and home insurance. Saving customers money while improving coverage is exactly what we aim to do. We truly appreciate you choosing our Sterling State Farm agency and trusting us with your insurance needs. If you ever want a policy review or need help with anything down the road, Chey and my entire team are always here for you. — Jake Gerdes, State Farm Insurance Agent"
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Andre wasowicz

January 15, 2026

5  out of  5
rating by Andre wasowicz
"I was forced to For car to shop for car insurance. My provider lost the right to sell insurance in Illinois. From the past I know how dreadful this process is. No difference this time a lot of BS disinformation and price manipulation. And than Jake happen. I received offer from his office very common sense on price and converge. I call him and after small adjustment I signed for the policy. Jake was was very understanding ,supportive and polite. Real pro! Jake from State Farm we know this perron, right?"
We responded:
"Andre, thank you so much for the 5-star review and for sharing your experience. I know being forced to shop for car insurance in Illinois—especially after your previous provider lost the ability to sell insurance—can be frustrating and exhausting. I’m glad we were able to cut through the noise and put together a common-sense auto insurance policy with clear coverage and a fair price. Taking the time to listen, make adjustments, and ensure you felt confident before moving forward is exactly how we aim to do business at Jake Gerdes State Farm. I truly appreciate your trust and your kind words, and I’m grateful to have you as part of our State Farm family. And yes—that Jake from State Farm 😉 Always here if you need anything. — Jake Gerdes, State Farm Insurance Agent"
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Anita Ostergard

January 15, 2026

5  out of  5
rating by Anita Ostergard
"Awesome to work with. Responsive, kind, courteous, efficient. Their rates were astronomically lower than 8-10 other quotes that I received. Highly recommend"
We responded:
"Anita, thank you so much for the 5-star review! I really appreciate your kind words and am glad to hear our team was responsive, efficient, and easy to work with. Helping customers find significantly better insurance rates—especially when comparing multiple quotes—is something we take a lot of pride in at Jake Gerdes State Farm. We’re grateful you trusted us for your auto insurance, home insurance, or insurance bundle, and I appreciate the strong recommendation. If you ever need a policy review or have questions down the road, my team and I are always here to help. — Jake Gerdes, State Farm Insurance Agent"
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Rasheeda Lester

January 9, 2026

5  out of  5
rating by Rasheeda Lester
"I had Jake from State Farm but I switched years.sgo. Jake reached out to inform me of better rates for me. After texting, ( he made it quick easy and pain free). I decided maybe a bundle would good. Again after texting and answering questions, Jake let me know that they couldn't be the price I had. Well, I'm back with Jake and State Farm. They had the best rate for me.The insurance receptionist (don't remember her name SORRY). SHE WAS SO PATIENT AND KIND. THESE ARE THE PEOPLE YOU DESIRE TO WORK WITH HELPFUL, FRIENDLY AND PATIENT."
We responded:
"Rasheeda, thank you so much for the thoughtful 5-star review—and welcome back! I truly appreciate you giving Jake Gerdes State Farm another opportunity to earn your business. I’m glad we were able to reconnect, review your options, and ultimately find you the best value on your auto insurance and potential insurance bundle. I also want to thank you for your kind words about Madolyn and Chey. Madolyn’s patience and kindness at the front end, along with Chey’s follow-through and insurance knowledge, are exactly what we strive to provide—friendly, clear, and pressure-free service every step of the way. Helping customers find better insurance rates, understand their coverage, and feel confident in their decision is what we’re all about. I’m grateful to have you back with State Farm and my agency, and we’re always here whenever you need us. — Jake Gerdes, State Farm Insurance Agent"
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Dustin

January 7, 2026

5  out of  5
rating by Dustin
"I didn't have insurance. Now I do. Chey made that easy for me. That is all"
We responded:
"Dustin, thank you for the 5-star review! I’m glad Chey was able to make getting auto insurance quick and easy. Helping people get insured with the right coverage—without stress or confusion—is exactly what we focus on at Jake Gerdes State Farm. If you ever have questions, need a policy review, or want to explore additional coverage options, we’re always here to help. Thanks again for choosing our agency! — Jake Gerdes, State Farm Insurance Agent"
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Randy Tompkins

January 6, 2026

5  out of  5
rating by Randy Tompkins
"I was very impressed with Chey she was quick and efficient answered all my questions and got me a great deal"
We responded:
"Randy, thank you for the great 5-star review! I’m happy to hear Chey was quick, efficient, and took the time to answer all your questions while finding you a great deal. Providing clear guidance and strong value on auto insurance and home insurance is exactly what we aim for at Jake Gerdes State Farm. We appreciate you trusting our agency with your insurance needs, and we’re always here if you need help with coverage reviews, policy changes, or additional protection down the road. — Jake Gerdes, State Farm Insurance Agent"
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Millard Mandrell

January 6, 2026

5  out of  5
rating by Millard Mandrell
"It was very fast easy and friendly service I was able to get insurance that day and cancel my other insurance the same day,Chey was very knowledgeable in what she was doing"
We responded:
"Millard, thank you for the 5-star review! I’m glad to hear Chey made the process fast, easy, and friendly—and that she was able to help you switch and secure auto insurance the same day. Making insurance changes seamless while clearly explaining coverage options is a big focus at Jake Gerdes State Farm. We appreciate you trusting our agency for your car insurance and insurance policy transfer needs. If you ever want a coverage review, additional protection, or have questions down the road, my team and I are always here to help. — Jake Gerdes, State Farm Insurance Agent"