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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Alejandro Rivera

July 16, 2025

5  out of  5
rating by Alejandro Rivera
"Quick service on a new quote and easily explained the process and what my coverage included!"
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Mont Cessna

July 14, 2025

5  out of  5
rating by Mont Cessna
"Jake Gerdes and State Farm is a choice you won't regret. Saved me a bunch of money on car insurance, the staff is friendly and knowledgeable, and Jake personally responds to questions. Pun only semi-intended but I'd call Jake from State Farm 😊"
We responded:
"Thanks so much for the kind words, Mont! We’re thrilled to hear that we were able to help you save money on your auto insurance while also providing great customer service. At Jake Gerdes State Farm, our goal is to make sure every customer feels confident in their insurance coverage—whether it’s car insurance, home insurance, life insurance, or renters insurance. We appreciate you recognizing our team's commitment to being friendly, responsive, and knowledgeable. And yes—Jake from State Farm is always here when you need him! 😊 Thanks again for trusting us with your insurance needs"
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Weesha Johannsen

July 11, 2025

5  out of  5
rating by Weesha Johannsen
"Miranda was amazing, Im now saving $273 a month on my auto insurance. The process was fast and easy, and staff super friendly and helpful! Wish I had switched sooner."
We responded:
"Thank you so much for the great review, Weesha! We’re thrilled to hear that Miranda was able to help you save $273 a month on your auto insurance. At Jake Gerdes State Farm, we pride ourselves on offering affordable car insurance with personalized service that makes the process fast, easy, and stress-free. Our team is always here to help you with all your insurance needs—from auto and home insurance to life and renters insurance. We're so glad you made the switch to State Farm and look forward to being your go-to insurance agency for years to come!"
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Rosa Agosto

July 11, 2025

5  out of  5
rating by Rosa Agosto
"This is Specific Statefarm office is amazing. They care and very affordable professional amazing I even referred them to a friend and will continue to refer them because they do care about their customers. Thanks again Chey"
We responded:
"Thank you so much for the kind words and 5-star review, Rosa! We’re so glad to hear that you had a great experience with Chey and the rest of our team here at Jake Gerdes State Farm. Providing affordable, reliable insurance—whether it’s auto insurance, home insurance, renters insurance, or life insurance—is what we’re all about. We truly appreciate your referrals and are honored to be your trusted State Farm agency. It means the world to us that you feel cared for and supported. We’re always here when you need us!"
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Nick Devers

July 11, 2025

5  out of  5
rating by Nick Devers
"Shay is awesome to work with. Getting our auto and homeowners insurance all situated was easy. Shay is always very responsive to any questions or needs regarding our policies. I would highly recommend this agency!"
We responded:
"Thank you so much for the great review, Nick! We're so glad to hear that Chey made the process of setting up your auto insurance and homeowners insurance easy and stress-free. Providing responsive, personalized service is what we strive for here at Jake Gerdes State Farm. Whether you have questions about your current insurance policies or need help exploring additional coverage like life insurance or renters insurance, we're always here to help. We truly appreciate your recommendation and the opportunity to be your trusted State Farm agency!"
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Jeff Fernandez

July 10, 2025

5  out of  5
rating by Jeff Fernandez
"Glad I switched over to Statefarm! Miranda was a big help. She answered all my questions and got me a great deal! Very friendly & knowledgeable. Thanks Miranda!"
We responded:
"Thank you so much for the awesome review, Jeff! We’re thrilled to hear that making the switch to State Farm was a great experience for you. Miranda is a key part of our team here at Jake Gerdes State Farm, and we’re glad she was able to help you find the right coverage at a great price. Whether it’s auto insurance, home insurance, renters insurance, or life insurance, our goal is to provide friendly, knowledgeable service and personalized insurance options that fit your needs. Thanks again for choosing us—we’re excited to have you with the Jake Gerdes State Farm family!"
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Tony Long

July 10, 2025

5  out of  5
rating by Tony Long
"Jake .......My Agent are 2 hours away from me.. Very detail and attention to my needs.. Thanks..... +++++++++++++++++"
We responded:
"Thank you so much for the 5-star review, Tony! I’m glad to hear that—even from 2 hours away—we were able to provide detailed, personalized service and meet your insurance needs. At Jake Gerdes State Farm, we’re committed to making auto insurance, home insurance, life insurance, and renters insurance simple and accessible no matter where you're located in the state. We truly appreciate your trust in us as your local State Farm insurance agency and look forward to continuing to be your reliable resource for all things insurance. Let us know if there’s ever anything more we can do for you!"
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Chelsea Morrison

June 30, 2025

5  out of  5
rating by Chelsea Morrison
"I signed up for liability insurance today and Miranda was very helpful! She explained everything thoroughly and was very kind over the phone. Thank you!"
We responded:
"Thank you so much for your 5-star review, Chelsea! We’re thrilled to hear that Miranda provided excellent customer service while helping you secure your liability insurance policy. At Jake Gerdes State Farm, we pride ourselves on making the insurance process easy to understand—whether you’re looking for auto insurance, home insurance, renters insurance, or liability coverage. If you ever have questions about your policy or need assistance with other insurance needs, our team is always here to help. Thank you for choosing State Farm for your insurance protection!"
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michael moore

June 30, 2025

5  out of  5
rating by michael moore
"Speaking with Shay was a pleasant breath of fresh air she was patient while I was in some pain she was great and even called me back after we got disconnected big ups"
We responded:
"Michael, thank you so much for the 5-star review! We're thrilled to hear that Chey provided excellent customer service and showed such care and patience during your call—especially while you were in pain. At Jake Gerdes State Farm, we pride ourselves on delivering personalized and compassionate service, whether it's helping with auto insurance, home insurance, renters insurance, or life insurance. It means a lot that Shay went above and beyond by calling you back after the disconnect. We truly appreciate you choosing our State Farm insurance agency and we're always here to help with your insurance needs!"
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Kiera McCue

June 25, 2025

5  out of  5
rating by Kiera McCue
"Grate"
We responded:
"Hi Kiera! Thank you so much for your glowing 5-star review! We’re thrilled to hear that you had such a positive experience with us at Jake Gerdes State Farm. Providing exceptional service and personalized insurance solutions is our top priority, and we’re glad we could meet your expectations. Whether it’s Auto Insurance, Homeowners Insurance, Life Insurance, or Renters Insurance, we’re here to help protect what matters most to you. If you ever have questions about your coverage, need assistance with a claim, or want to explore additional insurance options, don’t hesitate to reach out. Our team is committed to making sure you’re confident and informed about your insurance needs. Thank you for trusting us to be your local State Farm agency for all things insurance and financial services. We look forward to continuing to serve you for years to come!"
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Kelli Wright

June 20, 2025

5  out of  5
rating by Kelli Wright
"We had a great experience. We walked in on a Friday morning with MULTIPLE policies to switch over. Everyone was super friendly and efficient. Madison did a great job explaining all the details for ALL policies."
We responded:
"Thank you so much for your kind words, Kelli! We're thrilled to hear that you had a great experience at Jake Gerdes State Farm Insurance Agency. It was our pleasure to assist you with transitioning your multiple policies. At our agency, we understand how important it is to ensure that every detail is clear when it comes to protecting what matters most—whether it’s auto, home, life, or any other coverage. Madison is truly dedicated to providing personalized service and taking the time to explain policy options, coverage limits, and benefits so you can feel confident in your choices. We’re so glad her expertise made the process smooth and efficient for you. If you ever have questions about your policies, need assistance with claims, or want to explore additional coverage options, please don’t hesitate to reach out. We’re always here to help protect you and your family’s future. Thank you again for trusting us with your insurance needs."
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Barre Henry

June 19, 2025

5  out of  5
rating by Barre Henry
"Great service and had answers for all our inquiries. Now have auto and rental insurance with 'Jake from State Farm'"
We responded:
"Hi Barre, thank you so much for your fantastic 5-star review! We’re thrilled to hear that you had a great experience with our team at Jake Gerdes State Farm Insurance Agency. Providing exceptional customer service and answering all your questions is always our top priority. We're so glad we could assist you with your auto insurance and renters insurance needs—two key policies that help protect your vehicle and personal belongings. If you ever have any additional questions about coverage options, bundling policies, or exploring other insurance products like home insurance, life insurance, or umbrella insurance, we’re here to help! Thanks again for trusting us with your insurance needs and being part of the State Farm family. We look forward to continuing to help you protect what matters most!"
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Michael Ullrich

June 17, 2025

5  out of  5
rating by Michael Ullrich
"Chey worked with me so well and answered all my questions. Provided me the best deal and a plan that worked for me, thank you chey!"
We responded:
"Thank you so much for the 5-star review, Michael! We're thrilled to hear that Chey provided you with excellent customer service and helped you find the insurance coverage that best fits your needs. At Jake Gerdes State Farm, we’re committed to helping our customers make informed decisions about their auto insurance, home insurance, life insurance, and more. Whether it’s customizing a personal insurance plan or reviewing policy options to ensure the right level of protection, we’re here to make the process simple and stress-free. Thanks again for choosing our State Farm agency for your insurance needs!"
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Kent Bushman

June 16, 2025

5  out of  5
rating by Kent Bushman
"Chey was easy to work with helping with our insurance needs."
We responded:
"Thank you for the 5-star review, Kent! We’re thrilled to hear that Chey made the process of addressing your insurance needs seamless and stress-free. At Jake Gerdes State Farm, we pride ourselves on delivering personalized service for auto insurance, home insurance, life insurance, and more. Chey’s dedication to providing clear communication and tailored coverage options is a perfect example of our commitment to protecting what matters most to you. If you ever need assistance with policy updates, discounts, or any other insurance-related questions, don’t hesitate to reach out. We truly appreciate your trust in our office for your insurance solutions!"
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X Y

June 16, 2025

5  out of  5
rating by X Y
"Easiest insurance company I have worked with. Great communication with customers and an exceptional job at going through the process of getting you insured!"
We responded:
"Thank you so much for your 5-star review! We’re thrilled to hear that your experience with Jake Gerdes State Farm was seamless and hassle-free. Providing exceptional customer service and clear communication is at the heart of what we do, whether it's helping you with auto insurance, home insurance, motorcycle coverage, or any other insurance needs. Our goal is to make the process of getting insured as simple and straightforward as possible, ensuring you feel informed and confident every step of the way. It's our privilege to help protect what matters most to you while offering personalized insurance solutions tailored to your unique situation. We truly appreciate you taking the time to share your feedback, and we look forward to continuing to serve all of your insurance needs—whether it’s for life insurance, renters insurance, or other policies. Please don’t hesitate to reach out if you have questions or need assistance with your coverage in the future! Thank you for choosing Jake Gerdes State Farm. Best regards, Jake Gerdes State Farm Team"
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Sho Nuff

June 9, 2025

5  out of  5
rating by Sho Nuff
"Chey Anderson is a great agent whom calmly and patiently answers all my questions and reassured me. Chey is very professional and I'm proud and blessed they adopted me in the family."
We responded:
"Thank you so much for the kind words, Sho!! We’re thrilled to hear that Chey Anderson provided you with exceptional service. At Jake Gerdes State Farm, we pride ourselves on delivering personalized insurance guidance—whether it’s auto insurance, home insurance, renters insurance, or life insurance—with professionalism and care. Chey truly embodies our agency's commitment to helping customers understand their insurance policies and feel confident in their coverage. We’re grateful to have you as part of our State Farm family!"
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Clay Williams

June 6, 2025

5  out of  5
rating by Clay Williams
"Exceptional service from Miranda Klockenga through the whole process of getting my insurance started very knowledgeable and professional thanks Miranda."
We responded:
"Thank you so much for the 5-star review, Clay! We’re thrilled to hear that Miranda provided exceptional service and made the process of starting your insurance seamless. At Jake Gerdes State Farm, we pride ourselves on offering personalized insurance solutions tailored to fit your needs, whether it’s auto insurance, homeowners insurance, renters insurance, life insurance, or business insurance. Miranda’s professionalism and expertise truly reflect our commitment to helping customers navigate coverage options and ensure they’re properly protected. Your kind words mean a lot to us, and we’re grateful to have you as part of the State Farm family. If you ever have questions about your policy, discounts, or coverage options, feel free to reach out. Thanks again for trusting Jake Gerdes State Farm for your insurance needs!"
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Sandy Chen

June 3, 2025

5  out of  5
rating by Sandy Chen
"Amazingly efficient and very well mannered. Highly recommend. Madison was amazingly helpful after numerous searches she’s the only one that offered professional efficiency"
We responded:
"Thank you so much for the kind words, Sandy! We're thrilled to hear that Madison was able to provide the professional efficiency and customer service you were looking for. At Jake Gerdes State Farm, we take pride in helping our customers find the right insurance coverage—whether it’s auto insurance, home insurance, life insurance, or renters insurance—with a team that’s responsive, courteous, and knowledgeable. Your recommendation means the world to us, and we’re always here to help with any of your insurance needs in the future. Thanks again for choosing State Farm insurance with our local office!"
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Sheryl B

June 3, 2025

5  out of  5
rating by Sheryl B
"Everyone at State Farm is so friendly! Miranda was so helpful with getting me all set up with my car and homeowners insurance, ended up saving $600 from my previous ins. Great Experience! Thank you so much!"
We responded:
"Thank you so much for the glowing review, Sheryl! We’re thrilled to hear about your positive experience with Jake Gerdes State Farm. Miranda is truly dedicated to helping our customers find personalized insurance solutions that fit their needs and budgets. We're so glad we could assist you in bundling your auto insurance and homeowners insurance, and it’s exciting to hear that it resulted in a $600 savings compared to your previous insurance provider! Providing exceptional customer service and helping our community protect what matters most—whether that’s their vehicles, homes, or families—is our top priority. If you ever have questions about your policies, need assistance with a claim, or want to explore additional coverage like life insurance, we’re here to help. Thank you for trusting Jake Gerdes State Farm for your insurance needs, and we look forward to continuing to support you!"
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John G

June 3, 2025

5  out of  5
rating by John G
"Got my renewal from my previous insurance company with another 25% increase. I did something I usually never do which is to a search for quotes which usually means you get 10,000 phone calls. But elected my email the next day I saw one from Jake from State Farm. Thought what the heck I’ll give him a call. I spoke with Miranda and within 24 hours everything was finished at a savings of 60%. They really were incredible and Miranda got back to me right away. Every time I had a question couldn’t be more pleased."
We responded:
"Thank you so much for the 5-star review, John! We’re glad you gave us the opportunity to earn your business and provide real value on your insurance needs. Miranda and our team strive to make switching insurance simple and stress-free, whether you're looking for car insurance, homeowners insurance, renters insurance, or a comprehensive auto and home insurance bundle. We’re always here to answer your questions and provide ongoing support to make sure your coverage keeps up with your needs."
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Johnson Ameho

May 28, 2025

5  out of  5
rating by Johnson Ameho
"The process was very swift. No too many questions were asked and what I like so much was the fact that there was no dawn payment. I experienced dawn payment issues with many companies including the insurer of my former car. State Farm service is exceptional"
We responded:
"Hi Johnson, Thank you so much for sharing your positive experience with our Jake Gerdes State Farm office! We’re thrilled to hear that the process was swift and seamless for you. At State Farm, we pride ourselves on providing exceptional customer service and personalized solutions to meet your unique insurance needs. It’s unfortunate that you’ve experienced issues with down payments in the past, but we’re glad we could offer you a better experience. Whether it’s auto insurance, home insurance, or life insurance, our goal is to provide you with coverage options that are both affordable and comprehensive—without unnecessary hassles. We understand that choosing the right car insurance policy can be stressful, which is why we aim to make the process as straightforward as possible. From tailoring your coverage to ensuring you have access to discounts like safe driver savings or bundling auto and homeowners insurance, we’re here to help you protect what matters most. Thank you again for trusting Jake Gerdes State Farm for your insurance needs. If you ever have questions about your policy, need help with claims, or want to explore additional coverage options, don’t hesitate to reach out. We look forward to continuing to serve you with exceptional service and reliable protection!"
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Don Drane

May 23, 2025

5  out of  5
rating by Don Drane
"I was very pleased with the agents I dealt and highly recommend them i dealt with Miranda and she treated me right glad I went with them"
We responded:
"Thank you so much for the 5-star review, Don! We’re thrilled to hear you had a great experience with Miranda and our team here at Jake Gerdes State Farm. Whether it's auto insurance, home insurance, life insurance, or helping you with a personalized insurance quote, we’re here to make sure you feel confident and well taken care of. We truly appreciate your recommendation and are glad you chose us for your insurance needs!"
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Celso Pirir

May 23, 2025

5  out of  5
rating by Celso Pirir
"Excellent service and Quick Prosses to Get My Insurence with the Agent"
We responded:
"Thank you so much, Celso! We're thrilled to hear you had an excellent experience with our agency. At Jake Gerdes State Farm, we pride ourselves on providing fast, efficient service to help our customers get the auto insurance, home insurance, renters insurance, or life insurance coverage they need—without the hassle. We’re always here to help with any of your insurance needs and look forward to being your trusted local insurance agent for years to come!"
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Taylor Tedesco

May 19, 2025

5  out of  5
rating by Taylor Tedesco
"I am so pleased with there staff. As soon as you walked in I was greeted so nicely by everyone there. Specifically Chey Anderson. Chey was so kind and caring and definitely made me feel like we have been friends for a long time. She helped me so much and I’m so pleased with her service. Definitely recommend Chey Anderson if you want help with anything! Thank you Chey! :)"
We responded:
"Taylor, thank you so much for your glowing 5-star review! We are thrilled to hear about your positive experience at Jake Gerdes State Farm. Providing exceptional customer service is at the heart of what we do, and we’re so glad that Chey Anderson made you feel welcome and supported throughout your visit. Chey is truly an asset to our team, and it’s wonderful to hear how she helped you with your insurance needs. Whether it’s finding the right auto insurance, homeowners insurance, renters insurance, or helping with life insurance options, our team is dedicated to ensuring every customer feels valued and informed. Your kind words mean a lot to us, and recommendations like yours inspire us to continue delivering personalized care and trusted insurance solutions. If you ever have questions about your coverage, need help with a policy review, or want to explore additional insurance products, Chey and the rest of our team are here for you! Thanks again for choosing Jake Gerdes State Farm. We look forward to continuing to serve you and your insurance needs in the future!"
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Shibu Nair

May 1, 2025

5  out of  5
rating by Shibu Nair
"Was quick to contact and provide a quote. Very responsive. Overall great experience so far!!"
We responded:
"Thank you, Shibu! We’re so glad to hear you had a great experience with our team. At Jake Gerdes State Farm, we pride ourselves on providing fast, reliable quotes and responsive customer service for your auto insurance, home insurance, renters insurance, and life insurance needs. If you ever have questions about coverage options, policy updates, or insurance discounts, we’re just a call or message away. We appreciate the opportunity to earn your business and look forward to being your long-term insurance agency in Illinois!"