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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Caleb Barry

November 17, 2025

5  out of  5
rating by Caleb Barry
"Great experience, easy to work with, and extremely attentive to your questions and needs. Chey is knowledgeable and great to work with as well. As a bonus they were able to cut my current premiums in half!"
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Amber Leroy

November 11, 2025

5  out of  5
rating by Amber Leroy
"Great customer service...."
We responded:
"Thanks so much for the 5-star review, Amber! We really appreciate your kind words about our customer service. At Jake Gerdes State Farm, we’re committed to providing fast, friendly, and personalized support for all your auto insurance, home insurance, renters insurance, and life insurance needs. We’re proud to be your local State Farm agent and look forward to continuing to serve you!"
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David Hutton

November 11, 2025

5  out of  5
rating by David Hutton
"It was nice to have an agent that understands my needs. I bundled my car and house and saved around a thousand dollars a year. I would definitely recommend them. Thank you"
We responded:
"Thank you so much for the great review, David! I’m really glad we were able to help you bundle your auto and home insurance and save around $1,000 a year — that’s what we love to hear! At Jake Gerdes State Farm, we focus on understanding each customer’s unique needs and providing personalized coverage that truly fits. We appreciate your recommendation and are grateful to be your local State Farm agent for all your car, home, renters, and life insurance needs."
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Patricia Little

November 11, 2025

5  out of  5
rating by Patricia Little
"Thank you Jake and Chey for your assistance with all my insurance needs. You have the best rates!"
We responded:
"Thank you so much for the 5-star review, Patricia! We’re so glad we could help with all your insurance needs and find the best rates for you. At Jake Gerdes State Farm, our goal is to make sure every customer gets personalized coverage and outstanding service — whether it’s auto insurance, home insurance, renters insurance, or life insurance. We truly appreciate your trust and are proud to be your local State Farm agent!"
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Stacey Bontz

November 11, 2025

5  out of  5
rating by Stacey Bontz
"Chey was great to work with and took care of everything I needed quickly and efficiently!"
We responded:
"Thanks so much for the awesome review, Stacey! I’m so glad to hear Chey took great care of you and made the process quick and easy. That’s exactly what we strive for every day here at Jake Gerdes State Farm — providing fast, friendly, and personalized insurance service that makes life simpler for our customers. Whether it’s auto insurance, home insurance, renters insurance, or life insurance, we’re always here to help with whatever you need!"
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Ronald Taylor

November 7, 2025

5  out of  5
rating by Ronald Taylor
"Chey was very helpful to me"
We responded:
"Thanks so much for the review, Ronald! I’m glad to hear Chey was able to help you out — she does a great job taking care of our customers. At Jake Gerdes State Farm, we’re all about providing personalized insurance service and helping our customers find the right auto, home, renters, or life insurance coverage for their needs. We appreciate you trusting us as your local State Farm agent!"
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Rose

November 5, 2025

5  out of  5
rating by Rose
"Very friendly and explains things well"
We responded:
"Thanks so much for the great review, Rose! I’m glad to hear you had a positive experience and that we were able to explain everything clearly — that’s something we really value here at Jake Gerdes State Farm. Whether it’s auto insurance, home insurance, renters insurance, or life insurance, our goal is to make sure every customer feels confident and supported in their coverage. We truly appreciate you choosing us as your local State Farm agent!"
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Phoenix Smith

November 4, 2025

5  out of  5
rating by Phoenix Smith
"Chey was so awesome and easy to deal with! She helped me find the best solution for my family and I can’t thank her enough."
We responded:
"Thank you so much for the great review, Phoenix! I’m thrilled to hear Chey was able to help you find the best insurance coverage for you and your family. She truly goes above and beyond for our customers every day! At Jake Gerdes State Farm, we take pride in providing personalized insurance solutions — from auto and home insurance to renters and life insurance — that fit each family’s unique needs. We really appreciate your trust and are proud to have you as part of our State Farm family!"
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Deathrow616

November 3, 2025

5  out of  5
rating by Deathrow616
"Chey was very sweet and awesome to work with. She helped me get a quote that fits my growing family. Whatever you're paying her its not enough!"
We responded:
"Thank you so much for the awesome review! We couldn’t agree more — Chey is incredible! I’m so glad she was able to help you find the right insurance quote and coverage to fit your growing family. At Jake Gerdes State Farm, we take pride in making sure every customer feels supported and protected through auto insurance, home insurance, renters insurance, and life insurance options that meet their needs. We truly appreciate your trust and love having you as part of our State Farm family!"
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Josh Helgeson

October 29, 2025

5  out of  5
rating by Josh Helgeson
"Great Experience! Jake did a wonderful job and is very professional to deal with!"
We responded:
"Thanks so much for the awesome review, Josh! I really appreciate you taking the time to share your experience. I’m glad to hear you had a great experience and found our process professional and straightforward — that’s exactly what we aim for at Jake Gerdes State Farm. Whether it’s auto insurance, home insurance, renters insurance, or life insurance, my team and I are here to make sure you get personalized coverage and exceptional service every time. Thanks for trusting me as your local State Farm agent!"
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Ultra Plangster

October 29, 2025

5  out of  5
rating by Ultra Plangster
"Jake Gerdes is great and easy to talk too. Thank you Jake!"
We responded:
"Thanks so much for the kind words, Ultra! I really appreciate you taking the time to share your experience. I’m glad to hear you found it easy to work together — that’s exactly what we strive for here at Jake Gerdes State Farm. Whether it’s auto insurance, home insurance, renters insurance, or life insurance, my goal is to make sure every customer feels supported and confident in their coverage. Thanks again for choosing me as your local State Farm agent!"
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Elizabeth

October 22, 2025

5  out of  5
rating by Elizabeth
"Jake was a very pleasant person to speak with. He took the time to make sure I had exactly what I needed and made it happen. He is very friendly and outgoing. It was a very good experience."
We responded:
"Thank you so much for the thoughtful review, Elizabeth! I’m really glad to hear you had a great experience and that we were able to find the right insurance coverage to fit your needs. Providing personalized service and making sure every customer feels confident in their auto, home, renters, or life insurance is what we’re all about here at Jake Gerdes State Farm. I truly appreciate your kind words and the opportunity to be your local State Farm agent!"
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Ravyn Mccarty

October 17, 2025

5  out of  5
rating by Ravyn Mccarty
"Pleasure to work with! Got the best deal for my family!!"
We responded:
"Thanks so much, Ravyn! We’re so glad to hear you had a great experience and found the best insurance coverage for your family. That’s exactly what we love to do here at Jake Gerdes State Farm — help our customers protect what matters most with the right auto, home, renters, or life insurance. We really appreciate you being part of our State Farm family!"
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virgil wersinger

October 13, 2025

5  out of  5
rating by virgil wersinger
"New comer to Jake Gerdes State Farm. Switched from a company I've been with for 22 years. The process was simple and all my questions and concerns were addressed by Miranda. Feeling very good about making the switch so far."
We responded:
"Thank you so much for your 5-star review, Virgil! We’re excited to welcome you to Jake Gerdes State Farm for your auto, home, and life insurance needs. After 22 years with your previous insurance provider, we’re glad to hear that switching to State Farm was a simple process and that Miranda was able to answer all your insurance coverage questions and concerns. Our team is dedicated to providing personalized customer service and helping you find the right insurance policies to protect what matters most. If you need any assistance with your insurance quotes, policy updates, or claims, please don’t hesitate to contact us. We appreciate your trust in Jake Gerdes State Farm Insurance Agency and look forward to serving you for years to come!"
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Jerry Frugoli

September 26, 2025

5  out of  5
rating by Jerry Frugoli
"Chey, has been a joy to establish my insurance needs for my current vehicle!! What treat it was to work with her !!!"
We responded:
"Thanks for the awesome review, Jerry! I’m so glad to hear Chey was a joy to work with and helped you establish the right auto insurance coverage for your vehicle. At Jake Gerdes State Farm, we’re committed to making the process simple and stress-free while ensuring you have the protection you need. Whether it’s car insurance, home insurance, renters insurance, or life insurance, we’re here to provide personalized coverage as your trusted local State Farm agent."
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Kristina Schreiber

September 18, 2025

5  out of  5
rating by Kristina Schreiber
"Very knowledgeable and kind!"
We responded:
"Thanks so much for the 5-star review, Kristina! We’re glad you found our team to be knowledgeable and kind. At Jake Gerdes State Farm, we take pride in helping our customers with everything from auto insurance and home insurance to life insurance and renters insurance. It means a lot to be your trusted local State Farm agent, and we look forward to continuing to provide the coverage and support you need."
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Cheyenne Zobal

September 18, 2025

5  out of  5
rating by Cheyenne Zobal
"Chey was amazing at helping me navigate The perfect policy for me and my family! I highly recommend Chey as she is Professional and courteous with her customers! glad to be a part of the State Farm family again!"
We responded:
"Thank you so much for the wonderful review, Cheyenne! I’m glad to hear Chey was able to help you find the perfect insurance policy for you and your family. Professional, courteous service and personalized coverage are what we strive for every day at Jake Gerdes State Farm. We’re excited to have you back as part of the State Farm family and look forward to helping with all your auto insurance, home insurance, renters insurance, and life insurance needs in the future."
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nicole koehn

September 9, 2025

5  out of  5
rating by nicole koehn
"I was shopping around for car insurance, they were very helpful and easy to communicate with. I had a very nice experience getting new ins. I highly recommend them to anyone searching. 👍"
We responded:
"Thank you so much, Nicole, for your fantastic 5-star review! We’re pleased you found our team at Jake Gerdes State Farm helpful and easy to communicate with during your car insurance search. Providing excellent customer service and helping clients secure the right auto insurance coverage is our top priority. We appreciate your recommendation to others who are shopping for car insurance or comparing insurance quotes. If you ever need assistance with your policy, want to explore additional insurance options like home, renters, or life insurance, or have questions about coverage, we’re here to help. Thanks again for choosing Jake Gerdes State Farm for your insurance needs!"
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Penny Gilbertson

September 5, 2025

5  out of  5
rating by Penny Gilbertson
"Very friendly and very detailed about information and any questions I had!"
We responded:
"Thank you so much, Penny! I’m glad to hear you found our State Farm office to be friendly and detailed when answering your insurance questions. Providing clear information about auto insurance, home insurance, life insurance, and financial services is something I take pride in so that every customer feels confident in their coverage. If you ever have more questions about your policies or want to review your insurance options, I’m always here to help. I truly appreciate you choosing Jake Gerdes State Farm for your insurance needs!"
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Brett Wells

August 29, 2025

5  out of  5
rating by Brett Wells
"Chey was easy to work with. I ended up with lower rates and better coverage. Thanks!"
We responded:
"Thanks for the great review, Brett! I’m glad to hear Chey was able to help you find better coverage and lower insurance rates. That’s what we strive for every day here at Jake Gerdes State Farm. Whether it’s auto insurance, home insurance, renters insurance, or life insurance, our goal is to provide personalized protection that fits your needs. We appreciate you trusting us as your local State Farm insurance agent, and we look forward to continuing to help with all your insurance needs!"
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Pay Gann

August 18, 2025

5  out of  5
rating by Pay Gann
"I started off with Chey and she was so helpful with any questions I had and bouncing back if forth because I can't make a decision to save my life. She was also so kind and reached out multiple times to welcome me and make sure all my questions were answered even after I was a customer! Jake initially set up my payments and answered the further questions I had while Chey was gone. He picked right up where she left off and was so easy going. He was very thorough with everything and patient with me we finished things up. I definitely recommend both of them for any of your state farm needs!"
We responded:
"Thank you so much, Pay, for your 5-star review of Jake Gerdes State Farm. It’s wonderful to hear that Chey provided helpful guidance and excellent customer service as you explored your insurance options. We know choosing the right coverage—whether it’s auto, home, renters, or life insurance—can be a big decision, and we’re committed to making the process easy and comfortable for all our clients. We also appreciate your kind words about Jake’s thoroughness and support in setting up your insurance payments and answering your questions. Our entire team takes pride in delivering personalized, knowledgeable service for all your State Farm insurance needs. Thank you again for recommending us. If you ever have more questions or need assistance with your insurance policies, our office is always here to help!"
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Nikki Morgan

August 7, 2025

5  out of  5
rating by Nikki Morgan
"Miranda was so wonderful to work with. So friendly and easy to talk to and gave me different coverage options as well as ways to save money with the app. I had a few questions about State Farm's Homeowners insurance, she was responded back quickly and addressed all my concerns. She made the daunting task of switching insurance companies a breeze."
We responded:
"Thank you so much for your fantastic 5-star review, Nikki! We’re thrilled to hear that Miranda provided you with such a positive experience here at Jake Gerdes State Farm. Our team is dedicated to making the process of switching insurance companies as simple and stress-free as possible, and it’s great to know Miranda was able to answer all your questions about State Farm’s Homeowners Insurance coverage. We take pride in offering personalized insurance solutions, including auto insurance, home insurance, renters insurance, and more. We’re glad Miranda could present you with multiple coverage options and help you discover ways to save money—especially with our State Farm mobile app discounts. Your feedback means a lot to us and motivates us to keep providing top-notch customer service and comprehensive insurance protection for the Sterling, IL community. Thank you for choosing Jake Gerdes State Farm for your insurance needs. If you ever have more questions about your homeowners insurance, auto insurance, or any other coverage, don’t hesitate to reach out!"
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J Gonzalez

August 2, 2025

5  out of  5
rating by J Gonzalez
"So far so good just signed up with this team at statefarm and the start-up process was simple and quick. Friendly, respectful and patient, great team, definitely recommend."
We responded:
"Thanks so much for the kind words and recommendation! We’re glad to hear the sign-up process was smooth and that our team made a good first impression. We always aim to make things easy to understand and take the time to walk through your coverage options, whether it's auto, home, life, or renters insurance. We're excited to have you with us and look forward to helping however we can moving forward!"
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Jim White

July 31, 2025

5  out of  5
rating by Jim White
"i’ve been working With Jake Gerdes at State Farm for the past couple of months often and on. And every encounter is better than the last. His staff Michelle or Gabriella and of course Jacob himself just seem to go out of their way to try to help us get what we have to have to be legitimately insured and adequately insured to meet our needs and protect us on our assets. I’ve gone on a rampage with about 12 different major insurance carriers in the last three months trying to find the right company to meet my needs. None of those other companies came even close. Do not give them a shot at supply. Your insurance needs would be a foolish choice on your part."
We responded:
"Jim! Thank you so much for your thoughtful review and for trusting Jake Gerdes State Farm with your insurance needs! We’re thrilled to hear that your experience with our team—Madolyn, Gabriella, Miranda, Madison and myself—has been so positive. Ensuring you are not only legitimately insured but also adequately insured to protect your assets is always our top priority. We understand how overwhelming it can be to compare insurance providers, and we’re so glad that we could stand out among the competition to provide the right coverage for you. Whether it’s auto insurance, home insurance, or even life insurance, our goal is to offer personalized service that helps you feel confident and protected. If you have any additional questions or need assistance with policy updates or exploring other options, don’t hesitate to reach out. Your trust and support mean the world to us, and we look forward to continuing to serve you and your family! Thanks again, Jim, for such an amazing review. We’re here whenever you need us!"
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Alisha Travis

July 30, 2025

5  out of  5
rating by Alisha Travis
"Representative chey was absolutely wonderful great customer service and was very helpful for us thanks to Chey I’m looking forward to this new journey with State Farm"
We responded:
"Thank you so much for the 5-star review, Alisha! We're thrilled to hear that Chey provided such outstanding customer service and helped make your experience with State Farm a positive one. Our team here at Jake Gerdes State Farm in Sterling, IL is committed to making your transition smooth and helping you understand your insurance coverage, whether it’s for auto, home, life, or renters insurance. We’re excited to be part of this new journey with you and are always here to help with any of your insurance needs!"